CSA Frequently Asked Questions

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Our CSAs are all full at this time.
For the time being, we've discontinued taking waiting list applications. Please click here for more information on why.

 

  1. What is a CSA?
  2. How do I know if joining a CSA is right for me?  I don't want to pay all that money and then be disappointed.
  3. How much does it cost?
  4. How long does a subscription last?
  5. How often do I get my CSA share?
  6. What will be in my CSA share?
  7. What if I don’t like everything that is in my share?
  8. What if I want extra of something in my share?
  9. Does Barking Cat Farm produce all of the CSA products?
  10. When and where do I receive my share?
  11. I cannot be at the Friday afternoon Rockwall CSA drop-off to buy from you or to pick up my CSA box or bouquet.  Is there some other time or place I can come pick up my stuff and/or buy your products?
  12. What if I need to miss a week?
  13. What if I don’t show up to pick up my share?
  14. Can I cancel my subscription later?
  15. How do I subscribe?
  16. When my subscription expires, how do I renew it?
  17. The CSA I'm interested in is full.  How do I get on the waiting list?
  18. How long is the waiting list & how long will I have to wait to join the CSA?
  19. When will you offer CSA shares again?
  20. I don’t live in or near Rockwall.  Will you deliver to my area?
  21. Why does Barking Cat Farm use a CSA model? Why can't I just order what I want?
  22. Can I still buy flowers, produce, honey, & eggs without subscribing to the CSA?
  23. I keep hear you talk about sustainability.  What does that mean?
  24. Why don’t you grow my favorite veggie and herbs?

 

  1. Q:  What is a CSA?

    A:  CSA stands for “Community Supported Agriculture”.  While there are many different definitions, here are some that best represent what we are trying to do that we’ve “borrowed” from other places:

    From <www.sustainableag.net/glossary_a-d.htm>: A nationwide movement linking local consumers and farmers into communities. Typical CSA's consist of a group of consumer shareholders that pay a sum in advance in exchange for a regular selection (weekly, biweekly) of in-season crops produced by a farm.

    From <http://www.liveearthfarm.com/> : CSA creates a direct relationship between you and our farm – a partnership, if you will. In essence, it is a mutually beneficial arrangement, where in exchange for your commitment to buy a share in our farm's harvest, we commit to grow exceptionally high quality vegetables and herbs, and deliver a bountiful portion of it to you every week of the subscription term. Become a member of our CSA program and every week throughout the subscription term you will receive a share of fresh, naturally grown, in-season produce and herbs.

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  2. Q: How do I know if joining a CSA is right for me?  I don't want to pay all that money and then be disappointed.

    A: It is a fact that the CSA model is not for everybody.  Now that we've been doing this for a while, our experience has been that most of our customers really like the CSA concept, but it is not for everybody.

    With respect to the Food CSA, you probably ARE a good candidate if, in addition to desiring natural, locally grown, farm-fresh food, you possess one or more of the following characteristics:

    - you and your family have the time to cook and like cooking and preparing meals or dishes from scratch;
    - you and your family like to cook and are willing to experiment with new ingredients and recipes;
    - you are okay with occasionally getting something in your box of which you aren't particularly fond (see this FAQ answer);
    - your schedule permits you to regularly make the drop-off time and location.

    You are probably NOT a good Food CSA candidate if:

    - there are more than one or two vegetables and/or herbs that you and your family do not like;
    - you and your family like fresh food but do not have the time to prepare it;
    - you and your family do not like "surprises", i.e., to experiment with foods you have not ever eaten;
    - you are not willing to be creative when your box contains something you do not like (again, see this FAQ answer);
    - you know in advance that your schedule is such that you cannot regularly make the drop-off time and location.

    Whether the CSA model is or is not right for you, we encourage you to come meet us and buy off the truck!

    With respect to the Flower CSA, you are probably a good candidate if fresh, pretty flowers bring you and your family joy and you like regularly having them around!  You might be surprised at the calming, uplifting power of a colorful, fragrant bouquet!

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  3. Q:  How much does it cost?

    A:  See Table 1 below for an example of an eight week food CSA term.  For the most up to date price and term information, please see that CSA's subscription form.

     

    Type of Subscription

    Total Cost

    Frequency of package delivery

    Full Share

    $80 ($10/package for 8 total packages)

    Weekly

    Full Egg Share

    $28 ($3.50/dozen for 8 total dozen)

    Weekly

    Table 1. Subscription Pricing

    You may mix and match any of the share options.  For instance, if your family eats a lot of produce, you can buy two Full Shares  for $80+$80=$160 total.  In that example, you will get two, identical boxes of food every week to meet your veggie needs.  Or you can buy a veggie share and an egg share, which would provide you a package of produce and a dozen eggs each week.  All of the eggs we sell are all true free range, all natural, farm fresh eggs. 

    Additionally, Bee Charmer Raw Honey and extra cartons of eggs will be available for purchase at the drop location each week.  See Table 2 below for pricing:

    Item

    Price

    Quantity

    Bee Charmer Raw Honey

    $3.50

    8 oz. net weight

    Bee Charmer Raw Honey

    $7.00

    16 oz. net weight

    Farm Fresh Eggs :

    $4

    dozen

    Table 2. Honey & Egg Pricing

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  4. Q:  How long does a subscription last?

    A:  Click here to see answer to #2 above.

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  5. Q:  How often do I get my CSA share?

    A:  You will receive your share weekly.  We may occasionally be closed for Holidays or weather events, but we'll announce that as needed.

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  6. Q:  What will be in my CSA share?

    A: The contents of your Food or Flower CSA share will vary by season, by time of the year, and by what Mother Nature is doing at the time.  Our crops are all naturally grown. We don't use synthetic fertilizers or pesticides. We grow using only organic & sustainable methods. And we never use genetically modified seed.  We believe in growing crops in season because they are better quality, taste better, look prettier, last longer and allow us to properly tend the environment in a sustainable fashion.

    We plan our crops based primarily on what you tell us you like.  This is part of what owning a subscription share means.  Your input is balanced with what will grow well in our area. 

    The volume of food you receive for a food share will vary weekly in accordance with the season, but you can expect to receive 4 to 6 different types of vegetables and herbs each week.  The volume will be higher in the prime part of the season when the plants are better established than, for instance, in the beginning of the season when the plants are just beginning to produce.  We will offer larger weekly volume subscription shares for future subscription terms as we gain CSA experience.

    Your flower CSA share will consist of a seasonally changing bouquet of beautiful flowers. The value of your bouquet will be at least 10% more than your weekly subscription cost.

    We are always trying to grow new & interesting crops, and sometimes we will have crop failures, a fact of life with farming.  We will, however, do our best to grow the freshest, naturally grown crops possible as outlined in our seasonal plan. 

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  7. Q:  What if I do not like everything that is in my share?

    A:  Even though our crop plan is based largely on what you tell us you want, since we all have different tastes, no doubt you will get something at one time or another for which you do not care.  We cannot do substitutions ahead of time.  However, we will bring extras to the delivery points each week as availability permits.  You will have the opportunity to swap with us or with each other for something you like better, on a first-come, first-served basis.  Barring that, if you cannot find a friend, neighbor, or charitable organization who can use it, give it back to us and we will donate it to Rockwall Helping Hands.

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  8. Q:  What if I want extra of something in my package?

    A:  We will bring as much extra produce and bouquets to sell to the drop spot as possible.  Occasionally we will bring additional produce to the drop for you to choose from as an “extra bonus” to your share if you want it.  This will be available at no extra charge to our subscribers. 

    For example, you might receive a bunch of radishes in your package.  During the weeks when the radishes are producing heavily, we will bring extra bunches and give you the option of taking a certain amount of extra radishes at no extra charge.

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  9. Q:  Does Barking Cat Farm produce all of the CSA products?

    A:  Most of the CSA food crops & all of the flower crops are grown at Barking Cat Farm.  When we find other local growers that produce a premium product and are committed to being good stewards of the land as we are, you bet we will use their products whenever it makes sense.  There are not that many of us in the area and naturally grown food is in high demand.  We want you to have the opportunity to support them as we do.  We will clearly delineate when something comes from another grower or producer, and we will give you as much information about them as we can so that you can feel good about their products and so that you can buy directly from them if you so desire.

    Please see our Friends page for more information about our cooperating producers.

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  10. Q:  When and where do I receive my package?

    A:  The CSA drop is in Rockwall in the Rockwall County Extension Office parking lot on Friday afternoons.  The drop-off starts at 2:00 PM. We start selling off the truck at 2:00 PM as well. There is no longer a CSA only sale time. We recommend arriving closer to 2 PM if you want to buy additional produce or eggs off the truck. Please call us if you are running late so that we don't sell your CSA share off the truck. 

    To get to the drop-off location, you have two options. First, you can take FM549 North from I-30. Immediately after you cross the railroad tracks is a sign pointing to the left for the airport. Turn left on Airport Road. Proceed about 1.5 miles down that road, passing the airport, until you reach the Extension Office. It is on the left (south) & just before a small community garden. Note there are two 90-degree twists in the road with other roads off of them; stay on the main road.  Coming from downtown Rockwall, you can take Washington eastward towards Harry Myers Park. Continue down Washington (which turns into various other roads including Aluminum Plant and Airport Road). Pass Harry Myers Park. The office will be about 1 mile from downtown Rockwall on the right. It's easy to find. Click here for a map as well. The office address is 1350 East Washington and is at the Soroptimist House.  It is a one-story red brick building with a parking lot in the front. The parking spaces are directional, so the easiest way to park is to pull in to the eastmost entrance, the one furthest away from downtown Rockwall.  Also, sometimes parking spaces can be a bit scarce depending on customer volume and the speed with which Laurie checks them out, so please continue to be respectful of your fellow customers when parking.

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  11. Q:  I cannot be at the Friday afternoon Rockwall CSA drop-off to buy from you or to pick up my CSA box or bouquet.  Is there some other time or place I can come pick up my stuff and/or buy your products?

    A: We will likely offer other drop-off locations and times as we grow, but right now we have just the one drop-off on Friday afternoon. Sorry, we cannot make exceptions because we simply do not have enough available storage or labor.

    As discussed on our About Us page, we do not have farm visits or the ability to sell products at the Rockwall County farm location.  We are expanding onto larger acreage in Hunt County.  Our goal is to allow farm tours and visits on that acreage as soon as we are able.

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  12. Q:  What if I need to miss a week?

    A:  If you know in advance you are going to be unable to pick up your share a certain week, for instance you are out of town that week, please let us know that via email or phone no later than Tuesday at 5:00 PM on the week so we can plan our harvest accordingly and minimize waste.  In such cases, you have 3 options.  You can arrange for somebody else to pick up your share, you can ask us to donate it to Rockwall Helping Hands, or you can ask for a credit on your account.

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  13. Q:  What if I don’t show up to pick up my share?

    A:  Since our crops are highly perishable, we cannot hold your share after the drop off.  If you miss picking up your share during the scheduled drop time, we cannot credit your account or replace your missed share.  We may sell your share off the truck after 2:50 PM. Otherwise, we will donate any shares that are not picked up to Rockwall Helping Hands so the share does not go to waste.

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  14. Q:  Can I cancel my subscription later?

    A:  We hope that you will find our products and the whole CSA experience to be so enjoyable that you will not want to cancel.  And if you find yourself unhappy with the CSA for any reason, we respectfully ask that you call or email us and give us the chance to address your concerns before you make your final decision.  However, if in the end you still wish to cancel your subscription, we will refund the remainder of your unused share.  In this case, please notify us no later than Tuesday at 5:00 PM on the week you wish to cancel in order for the refund to cover that week.  Otherwise, you will receive credit for the remainder of the term beginning the next week.

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  15. Q:  How do I subscribe?

    The CSAs are full at this time. For now, we are no longer accepting waiting list applications. If you have previously turned in a waiting list form and received an acknowlegement from us, you are on the waiting list. Please keep your email address up to date with us since we will notify you via email when it is your turn to join to the CSA. As CSA shares become available, we will be contacting people on the waiting list in the order in which we received their completed wait list form.  You are under no obligation to join at that time.

    We are focused on expanding our production in a sustainable manner as quickly as we can without compromising quality. Until then, we encourage you to click here to sign up for the email list in order to receive CSA and general farm news. As we learn of new farms or CSA's in the area, we'll announce them in our weekly update.  You can unsubscribe from the mailing list at any time, and we do not share any of your information with anybody else.

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  16. Q:  When my subscription expires, how do I renew it?

    A:  Prior to the end of the current subscription term, we will publish specifics for the next CSA term to our CSA subscribers.  Current subscribers will be given first option to renew their subscription for the next term.  Then people on the waiting list will be contacted and given the opportunity to subscribe.  More below on this.  If there are available shares after that, they will be offered to everybody else on the email list.

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  17. Q:  The CSA I'm interested in is full.  How do I get on the waiting list?

  18. A:  Please see this previous answer.

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  19. Q:  How long is the waiting list & how long will I have to wait to join the CSA?

    A: The waiting list for the Food CSA is very long. We appreciate your support, enthusiasm and patience. We are growing as quickly as we can without sacrificing sustainability and the quality of the food we grow.

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  20. Q:  When will you offer CSA shares again?

    Our Food CSA operates nearly year round. As we are able, we add shares when a new term starts. Please see above for more information.

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  21. Q:  I don’t live in or near Rockwall.  Will you deliver to my area?

    A:  Due to our current size and production volume, we will not be able to do additional drops other than the Rockwall drop.  However, as we continue to grow, we will be adding drop locations. 

    In order to keep current with the status of the farm, please join our mailing list for news and announcements.  That sign-up form asks for your city as well as your preferred CSA drop off location.  Please be sure to complete these fields when you join the mailing list.  This is very important information that will help us decide on the location of future drop-off points.  You can unsubscribe from the mailing list at any time, and we do not share any of your information with anybody else.

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  22. Q:  Why did Barking Cat Farm use a CSA model, why can't I just order what I want?

    A:  Because we are a small farm with few employees, we are always exploring ways to work more efficiently so that we can better serve our customers.  This is largely a trial-and-error approach.  A pre-order/cut-to-order approach seemed reasonable when we started selling our produce, but in practice it involved a lot of overhead and administrative effort.  The CSA approach allows us to spend less time and effort on administrative tedium and more effort planning and growing the best quality, freshest food and flowers you can get!

    As we continue to grow, we will look at better ways to serve you.  We may eventually even think the pre-order method is worth revisiting.  And we always welcome your thoughts, suggestions, and feedback.

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  23. Q:  May I still buy flowers, produce, honey, & eggs without subscribing to the CSA?

    A:  Yes, we will bring extra flowers, produce, eggs, and honey to the CSA drops to sell, first come first served.  But we are not able to take pre-orders.

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  24. Q:  I keep hear you talk about sustainability.  What does that mean?

    A:  As with the term CSA itself, this term means many different things to many people.  There is no universal definition, but here is a good legal one.  Our basic definition is to reduce the need to bring in outside materials to the farm while taking care of the environment (soil, air, water, creatures).  We do this in a lot of ways.  Examples include good soil management (cover cropping, green manures, no or low till), natural pest control (integrated pest management such as the use of bats and beneficial insects and our fingers to control the pest population, targeted organic pesticides only when necessary), and good water management (drip irrigation, use of rain water).  Our goal is a lofty 100% sustainability, and we are working to achieve that.

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  25. Q:  Why don’t you grow my favorite veggie or flower or herb?

    A:  As mentioned above, we listen to you when making crop decisions.  We periodically conduct surveys to gauge interest in various crops that do well here.  In the meantime, if you have a suggestion, we want to hear it.  Please email us and let us know your thoughts.

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    Didn't answer your question? Please drop us a line at
    info@barkingcatfarm.com

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© 2008 Barking Cat Farm
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This page last updated: Tuesday, May 27, 2008